Privacy Policy

This Privacy Policy outlines the data handling practices of mypostalannex.com, hereinafter referred to as “the website,” “mypostalannex.com” (not case sensitive), and “the domain.” This document details how we — the affiliated companies and third-party service providers — collect, use, and safeguard the Personal Data from our website users.

In this document, “we,” “us,” “our,” and “the website administration” are used interchangeably to refer to the website’s administrative team. The term “users” or “visitors” refers to you, the individual accessing our services. Providers of plugins, addons, and embedded content are referred to as “third-party providers.”

Our website address is: https://www.mypostalannex.com.

We are a combined platform operated by the independently owned and managed entities, PostalAnnex of Azusa and PostalAnnex of Covina. Our aim is to serve our customers through a unified online presence that offers convenient access to our services.

Mailing addresses and phone numbers for the website admins/owners:

PostalAnnex of Azusa: 1171 E Alosta Ave, Azusa, CA 91702 – (626) 771-2340

PostalAnnex of Covina: 966 E Badillo St, Covina, CA 91724 – (626) 966-9300

PostalAnnex of Azusa and PostalAnnex of Covina are distinct businesses, each responsible for its operations. While we operate independently, we collaborate through mypostalannex.com to provide a cohesive service experience. This shared platform allows us to offer a broader range of services and a more comprehensive support system to all our customers.

We are committed to protecting the privacy and security of our users’ personal information. Our privacy practices are designed to provide a high level of protection for your data, irrespective of which business you interact with on our platform.

MyPostalAnnex.com, operated by PostalAnnex of Azusa and PostalAnnex of Covina, collects certain Personal Data from its users to provide tailored and efficient services. This information may be collected by us directly or through third-party service providers. Among the types of Personal Data that we collect are:

• First name and last name
• Phone number
• Email address
• Address (including company address, country, state, ZIP/Postal code, and city)
• Profession or business activities
• Date of birth
• Company name
• Tax ID
• User ID
• Financial information for transactions
• Data communicated while using the service (such as preferences and requests)
• Cookies and Usage Data (including IP Address and browser user agent string)
• Payment method

This Personal Data may be provided freely by the User or, in the case of Usage Data, collected automatically when using our website. The data we collect is crucial for processing your orders, managing mailbox rental fees, handling freight requests, and improving our overall service offerings.

Unless specified otherwise, all Data requested by MyPostalAnnex.com is mandatory for us to provide our services effectively. If you choose not to provide this mandatory information, it may make it impossible for us to provide you with our services. In instances where MyPostalAnnex.com indicates that some Data is not mandatory, you are free not to communicate this Data without any consequences to the availability or the functioning of the Service. If you are uncertain about which Personal Data is mandatory, please contact us using the information provided in the ‘Who We Are’ section.

You are responsible for any third-party Personal Data obtained, published, or shared through MyPostalAnnex.com and confirm that you have the third party’s consent to provide the Data to us.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Our website offers various forms for ink stamp orders, mailbox rental fees, and freight requests. These forms collect user-provided information along with the IP address, location information, and other technical data. The information provided will be retained in our database indefinitely unless specifically requested by the users to delete that information by contacting us.

We do not knowingly collect personal information from individuals who are below the age of 16. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

MyPostalAnnex.com uses cookies, which are small files saved on your computer by the website, its plugins, addons, and embedded content, to ensure our website functions correctly and provides the services you request. Cookies also help enhance site navigation, analyze site usage, and assist in our marketing efforts.

• Essential Cookies: These are mandatory for the operation of our website, enabling basic functions like page navigation and access to secure areas of the website.
• Performance Cookies: These cookies help us understand how visitors interact with our website, providing information about areas visited, time spent, and any issues encountered, such as error messages.
• Functionality Cookies: These are used to recognize you when you return to our website, enabling us to personalize our content for you and remember your preferences.
• Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

• Google Analytics, Google Ads, and Google Maps:

  For detailed insights into our website traffic and to enhance user experience. Privacy Policy

• YouTube: For embedding videos and content. Privacy Policy
• Facebook & Twitter: For social sharing and engagement. Facebook Privacy Policy, Twitter Privacy Policy
• Wordfence Security: To ensure the security of our website. Privacy Policy
• WP Super Cache: To improve site performance and user experience. Privacy Policy

For online transactions, we use PayPal, a secure and widely trusted payment processing service. When you make a purchase on MyPostalAnnex.com, you might be redirected to PayPal’s website to complete the transaction. Please be aware that PayPal has its own privacy policy and data handling practices which can be reviewed here: PayPal Privacy Policy.

It’s important to note that while we choose our third-party services with care and a focus on the safety and privacy of your data, these entities have their own data collection and use practices. We encourage you to review their policies to understand how they handle your personal information.

When you follow links to other websites, please be aware they have their own privacy and cookie policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

By using MyPostalAnnex.com, you acknowledge and consent to our use of cookies and similar technologies as described in this policy. This includes your acknowledgment of caching mechanisms like WP Super Cache, which enhances site performance. We respect your right to privacy and provide you with the ability to adjust your cookie preferences. Please note that restricting certain types of cookies and cache files may impact the functionality and personalized features of our website.

We may update our Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we use cookies and related technologies. Your continued use of the website after any changes to this policy will constitute your acceptance of such changes.

You have control over your cookie settings on MyPostalAnnex.com. For cookies that are not essential to the operation of the website, such as those used by YouTube, Facebook, Google Maps, Twitter, and other tracking technologies, you can customize your preferences. Simply toggle the checkboxes provided to enable or disable these cookies according to your preferences.

In addition to regular cookies, our website uses WP Super Cache to facilitate faster response times and a better user experience. This service works by caching pages of our site so they load more quickly for returning visitors. While WP Super Cache doesn’t typically store personal data, it does temporarily store copies of web content. All cache files are temporary and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator but may be purged before their natural expiration if necessary.

By adjusting the cookie settings and understanding how caching works, you are actively managing your consent and how your data interacts with our site. We provide these functionalities to empower you to protect your privacy and tailor your online experience to your liking.

MyPostalAnnex.com, operated by PostalAnnex of Azusa and PostalAnnex of Covina, is committed to maintaining the trust and confidence of our customers. Part of this commitment involves sharing information with certain third parties who provide essential services for our operations. We share data with:

• Annex Brands: As franchisees, we may share certain data with our franchisor, Annex Brands, for operational, regulatory, and compliance purposes.
• Carriers: We work with various carriers including UPS, FedEx, USPS, DHL, Private Couriers, and Freight services to fulfill shipping and logistic services. Information such as your name, address, and shipment details are shared to ensure the delivery of products and services.
• PayPal: For processing payments securely, we share transactional information with PayPal. This is limited to the information necessary to process your payments and resolve any related issues.
• Third-Party Vendors and Service Providers: We engage with additional third-party vendors and service providers who assist us in providing our services to you. This may include IT support, marketing platforms, and other operational tools and services. We share only the information necessary for them to provide their services to us and ultimately to you.
• Legal and Regulatory Authorities: We may be required to share information with legal or regulatory authorities if it’s necessary to comply with legal obligations, court orders, or in connection with legal claims, or to protect the rights, property, or safety of our business, our customers, or others.

The information shared is limited to what is necessary to provide our services. We take steps to ensure that all third parties we work with are compliant with privacy laws and respect the confidentiality of your information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. If you submit your information using the forms provided on the website, then the information submitted along with its metadata and other technical information will be stored and retained indefinitely.

If you have an account on this site, have left comments, or have submitted one of the forms, you can request to receive the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Besides the plugins, addons, and embedded content mentioned in the “Cookies and embedded contents from other websites” section, we use UpdraftPlus back up service that saves the back up of the website in a Dropbox account and also UpdraftPlus cloud service. We host our website on ionos.com. Please refer to the list below to visit their privacy policies.

• To learn more about privacy policy for UpdraftPlus, please visit https://updraftplus.com/data-protection-and-privacy-centre/
• To learn more about privacy policy for Dropbox, please visit https://www.dropbox.com/privacy
• To learn more about privacy policy for ionos.com , please visit https://www.ionos.com/terms-gtc/terms-privacy/

We have put security measures on our website to protect your data. This includes use of the security plugin along with two factor authentication to log into our website.

If you are ever concerned with your privacy, we highly recommend using incognito or private browsing mode provided by various browser. You can also adjust settings for cookies for those browsers.

In case of a data breach, we will use our backup files and other security software to restore the website, its content, and user data. We will inform you using the email address provided using one of our comment or contact forms, if your data has been compromised by the breach.

If you have any questions, requests, or concerns regarding our privacy practices or your personal information, please feel free to contact us by mail at the following addresses:

PostalAnnex of Azusa: 1171 E Alosta Ave, Azusa, CA 91702 USA

or

PostalAnnex of Covina: 964 E Badillo St, Covina, CA 91724 USA

We take your privacy seriously and are committed to addressing your concerns. We will endeavor to respond to your inquiries promptly.

We update this privacy policy from time to time. We highly recommend you to visit this page frequently to make a note of those updates.

Last update was made on: Tuesday, January 9, 2024, 3:45:05 PM PST